The MSP Horizons Report – 2024
Set your sights on the future of the MSP industry with the first ever MSP Horizons Report, jointly produced by N‑able and international MSP-focused research firm, Canalys.
Over the next three years, the fastest growing MSPs will be the ones that are investing in skills and certifications for MDR, XDR, network and endpoint security tools, managed endpoint and devices, vulnerability scanning, and cloud infrastructure management. But why? What other trends exist beneath these numbers? And how are MSPs answering the most pressing questions in the managed services world today? This report looks to answer these questions and provide a view of where growth is coming from in managed services in the short, medium, and long-term.
As part of our analysis, we’ll investigate the current state of AI and how MSPs are deploying it today. We will also look into other core areas such as RMM, backup, cybersecurity, cloud and hybrid infrastructure strategy, opportunities in compliance, cyber-insurance, and much more. The data in this paper has been gathered through an extensive global survey of managed services providers as well as in-depth interviews. We will also attempt to look further into the future, hoping to shed some more light on the horizon of managed services and where our IT world will be going over the next decade.
